supermoney slot Casino & Sportsbook Data Care
This page describes what we collect when you use supermoney slot and how we keep that data protected. We operate across supported jurisdictions—from Jakarta to Surabaya, Bandung, Medan, and Semarang—and handle your information according to local privacy law and our own commitments.
We at supermoney slot collect personal data only to verify your identity, process deposits and withdrawals, and deliver our live-dealer tables, sportsbook, and slot games. We do not sell your data. We do not share it with advertisers. We encrypt it in transit and at rest, and we limit access to staff who need it to serve your account.
Our service is available only where local law permits. If you have questions about how we handle your information, contact us using the details at the end of this page.
What we collect and why
We collect your name, date of birth, email address, and phone number when you register with supermoney slot. We use these to create your account and to contact you about your account status, deposits, withdrawals, and service updates.
We collect your national identity card number, passport number, or driver's license number as part of identity verification (KYC). We also request proof of address—a utility bill, bank statement, or government letter dated within the last three months. We verify this information against official databases to confirm your identity and to meet anti-money-laundering requirements in the jurisdictions where we operate.
We collect your payment details—bank account number, e-wallet identifier (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet)—only to process your deposits and withdrawals. We do not store full card numbers or passwords. Payment processors handle sensitive card data; we receive only a token confirming the transaction succeeded.
We collect your IP address, device type, browser version, and login timestamps to detect fraud and to enforce our terms. We log your bets, game history, and account balance to settle disputes and to comply with audit requirements in your jurisdiction.
How we use your data
We use your personal data to:
- Verify your identity and prevent fraud on your account.
- Process deposits via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers (online payment, e-wallet, mobile banking, local payment).
- Process withdrawals to the same payment method you used for deposit.
- Settle disputes about bets, game outcomes, and account balances.
- Comply with anti-money-laundering and tax-reporting obligations in your jurisdiction.
- Send you service announcements—downtime notices, new game launches, payment-method changes.
- Respond to your support requests and legal inquiries.
We do not use your data to build marketing profiles, to sell to third parties, or to target you with unsolicited offers. We do not share your data with other gaming operators, sportsbooks, or casinos.
Third-party processors
We engage third-party vendors to help us operate supermoney slot. These include:
- Payment processors: Companies that handle online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank-transfer transactions. They receive only the data needed to complete the transaction.
- Identity-verification services: Third-party KYC providers that check your government ID and proof of address against official records. We send them your name, ID number, and address; they return only a pass/fail result.
- Hosting and analytics: Our servers may sit outside your jurisdiction. We use encrypted connections to protect data in transit.
- Customer support: Our support team accesses your account history, payment records, and game logs to resolve disputes and answer questions.
All third-party vendors sign data-protection agreements. They may not use your data for any purpose other than serving supermoney slot.
Your rights
You have the right to request a copy of the personal data we hold about you. You may ask us to correct inaccurate information—for example, if your registered address is outdated. You may request deletion of your account and associated data, subject to our obligation to retain records for anti-money-laundering compliance (typically 5–7 years after account closure).
To exercise these rights, contact us using the details below. We will respond within 30 days.
Cookies and tracking
We use cookies to keep you logged in, to remember your language preference, and to detect fraud. We do not use cookies to track you across other websites. Your browser settings allow you to block or delete cookies; doing so may prevent supermoney slot from functioning correctly.
Data retention
We keep your account data as long as your account is active. After you close your account, we retain records for the period required by law in your jurisdiction—typically 5–7 years for anti-money-laundering compliance. We delete data earlier only if you request it and we have no legal obligation to keep it.
Changes to this policy
We may update this policy to reflect changes in law, new payment methods, or improvements to our service. We will notify you of material changes by email or by posting a notice on supermoney slot. Your continued use of the platform after the change takes effect means you accept the updated policy.
Contact supermoney slot
If you have questions about this privacy policy, or if you wish to exercise your rights, contact our support team:
- Email: privacy@supermoney slot.com
- In-app support: Open the Help menu on supermoney slot and select "Privacy & Data".
- Response time: We aim to respond to privacy inquiries within 30 days.
Our service is available only where local law permits. If you are in a jurisdiction where supermoney slot is not licensed or regulated, you may not use our platform. We do not knowingly collect data from users under the age of majority in their jurisdiction.
This privacy policy is effective as of the date shown at the bottom of this page. We at supermoney slot remain committed to protecting your data and operating transparently across all the regions we serve.